Privacy Policy

Privacy Policy for The Musketeers Cleaning Services

Last updated: July 2026

The Musketeers Cleaning Services (“we”, “our”, or “us”) respects your privacy and is committed to protecting any personal information you share with us through our website, contact form, phone calls, or quote requests.

This Privacy Policy explains what information we may collect, how we use it, and how we help keep it protected when you contact us about our cleaning services.

1. Information We Collect

When you contact us through our website or request a cleaning quote, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • City or service location

  • Type of property, such as home, office, rental, Airbnb, or commercial space

  • Cleaning service requested, such as house cleaning, deep cleaning, office cleaning, move-in / move-out cleaning, rental cleaning, or commercial cleaning

  • Preferred date or scheduling details

  • Any details you choose to include in the message field

This information is collected only when you voluntarily provide it to us, such as by submitting a form, calling us, or requesting a quote.

2. How We Use Your Information

We use the information you provide in order to:

  • Respond to your questions or quote requests

  • Provide cleaning service information and pricing

  • Confirm your location and service availability

  • Schedule or discuss cleaning services

  • Communicate with you about your requested service

  • Improve our website, customer service, and cleaning process

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Protect Your Information

We take reasonable steps to keep your personal information safe and protected from unauthorized access, misuse, loss, or disclosure.

While no website or online form can guarantee complete security, we work to handle your information responsibly and only use it for the purpose of responding to your request or providing cleaning services.

4. Data Retention

We keep your personal information only for as long as needed to respond to your enquiry, provide cleaning services, manage customer communication, or meet legal and business record requirements.

When your information is no longer needed, we will take reasonable steps to delete it or keep it securely stored.

5. Cookies

Our website may use cookies to improve user experience, understand website traffic, and help the website function properly.

Cookies are small files stored on your device. They help us understand how visitors use our website and may improve how the website performs.

You can choose to accept or decline cookies through your browser settings. Please note that some parts of the website may not work as expected if cookies are disabled.

6. Website Analytics and Third-Party Services

Our website may use third-party tools or services, such as website hosting, contact forms, analytics, security tools, or performance tracking. These services may collect limited technical information, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • General website usage data

This information helps us improve the performance, security, and functionality of our website.

7. Sharing Your Information

We may share limited information only when necessary to operate our business, respond to your request, provide services, or comply with legal requirements.

This may include trusted service providers who help operate our website, manage forms, support customer communication, or provide technical services. These providers are only given access to the information needed to perform their role.

We do not sell your personal information.

8. Your Privacy Rights

Depending on where you live and the privacy laws that apply, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information where applicable

  • Withdraw consent for certain types of communication

  • Ask questions about how your information is used

If you would like to make a privacy request, please contact us using the details below.

9. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

The Musketeers Cleaning Services
Serving Toronto, the GTA, Cambridge, Waterloo, Hamilton, Kitchener, Oakville, Burlington, Mississauga, Brampton, and nearby areas.

Toronto Main: +1 (437) 559-1137
Kitchener: +1 (548) 384-5781

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

By using our website or submitting your information through our contact form, you agree to the terms of this Privacy Policy.